Bellissimo Catering

Privacy Policy

Effective Date: 16 July 2026

Bellissimo Coffee Pty Ltd (ABN 83 136 522 819) trading as Bellissimo Catering (“Bellissimo”, “we”, “our”, “us”) is committed to protecting your privacy. This Policy explains how we collect, use, store and disclose personal information when you use our website, place an order, or otherwise interact with us. It should be read together with our Terms & Conditions.

1. Information We Collect

We only collect information reasonably necessary to provide our products and services, run our business, and meet our legal obligations. This may include:

• Name, email address and phone number
• Delivery and billing address
• Business name (where applicable)
• Payment information
• Order history
• Dietary requirements or preferences you provide to us
• Website usage and analytics data
• Communications and enquiries you send us

2. How We Collect Information

We collect personal information when you place an order, request a quote, contact us, subscribe to marketing, or take part in a promotion, survey or competition, and when you visit our website. We may also receive information from third-party providers who help us process orders, payments or deliveries.

3. How We Use Your Information

We use personal information to process and fulfil orders, deliver products and services, respond to enquiries, manage accounts and payments, improve our website and customer experience, send marketing communications where permitted by law, carry out business analysis and reporting, and meet our legal and regulatory obligations.

4. Marketing Communications

We may send promotional emails and updates about our products and services, consistent with the Spam Act 2003 (Cth). You can unsubscribe at any time using the link in our emails or by contacting us directly.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality and analyse traffic. You can manage cookie preferences through your browser, although some website features may not work properly if cookies are disabled.

6. Payment Information

Payments made through our website are processed securely by authorised third-party payment providers. We do not store full credit card details on our servers, and transactions are encrypted using industry-standard security protocols.

7. Disclosure of Information

We may disclose personal information to payment processors, delivery and logistics providers, IT and website service providers, our professional advisers (such as accountants and lawyers), and government agencies, regulators or law enforcement where required by law. We do not sell, rent or trade personal information for marketing purposes.

8. Data Security and Data Breach Notification

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure. No method of internet transmission or electronic storage can be guaranteed as completely secure. If we experience a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner in accordance with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth).

9. Access and Correction

You may ask to access or correct the personal information we hold about you. We may require proof of identity before providing access and may refuse a request where the law permits us to.

10. Retention of Information

We retain personal information only for as long as reasonably necessary to provide our services, meet legal obligations and resolve disputes. Information that is no longer required is securely deleted or de-identified.

11. Third-Party Websites

Our website may link to external websites. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their policies separately.

12. Changes to This Policy

We may update this Policy from time to time. Changes take effect immediately on publication to our website.

13. Contact Us

If you have a question about this Policy, or wish to access or correct your personal information, please contact:

Bellissimo Catering

Bellissimo Coffee Pty Ltd, ABN 83 136 522 819

12 Cavendish Road, Coorparoo QLD 4151

Email: catering@bellissimocoffee.com.au

By using our website and services, you consent to the collection, use and disclosure of your information as described in this Policy.